Pricing & fees for Stripe accounts

This page sets out the fees charged to Xero customers whose Stripe account is managed by Xero. If you can see Xero’s branding when you log in to Stripe, this means your account is managed by Xero. Stripe may charge you for fees not listed below and you can find details of Stripe's applicable direct charges on their website.

Xero Terms of Use have been updated to include Online Payments Terms, where applicable.

The pricing and fees set out below remain separate to your Xero monthly subscription fee, and are subject to change. These fees will be determined in accordance with the Online Payments Terms.

You can issue either partial or full refunds via Stripe. There may be some fees associated with issuing refunds. The payment processing fee from the original charge and any applicable currency conversion fees are not returned.

Xero online payments: Stripe fees charged by Xero

New Zealand (exclusive of GST)

2.7% + NZ$0.30 for domestic cards

3.7% + NZ$0.30 for international cards + 2% if currency conversion is required

Canada (exclusive of sales taxes)

2.9% + C$0.30 for domestic cards

3.7% + C$0.30 for international cards + 2% if currency conversion is required

Instant Payouts

  • 1% of Instant Payouts volume, minimum fee of C$0.60

US (exclusive of sales and local taxes)

2.9% + 30c for domestic cards

4.4% + 30c for international cards + 1% if currency conversion is required

ACH Credit (legacy)

  • $1.00 per ACH Credit payment
  • $8.00 per wire payment

Instant Payouts

  • 1% of Instant Payouts volume, minimum fee of 50c*

*1.5% effective June 1 2024

UK (exclusive of VAT)

1.5% + 20p for standard UK domestic cards

1.9% + 20p for premium UK domestic cards

2.5% + 20p for European Economic Area cards + 2% if currency conversion is required

3.25% + 20p for International cards + 2% if currency conversion is required

Instant payouts:

  • 1% of Instant Payouts volume, minimum fee of 40p

If you have a Stripe account in the UK, we aren’t required to charge VAT on our fees. If you are VAT-registered, you should consider your own tax obligations on the fees, e.g. VAT reverse charge.

Australia

1.70% + A$0.30 for domestic cards, GST inclusive.

3.5% + A$0.30 for international cards, GST inclusive.

Australia Foreign Exchange Fees

  • + 2% for international cards if currency conversion is required, exclusive of GST

If you have a Stripe account in Australia and you have indicated to us that you are GST registered, Xero will not charge you GST. You should consider your own tax obligations on the fees, e.g. GST reverse charge.

Need help?

For more information about our expanding partnership with Stripe, check out Xero Central. If you require further support about your pricing or fees, please raise a case and we’ll get back to you as quickly as possible.

All other general Stripe support inquiries will continue to be supported by Stripe, and can be accessed via the Stripe dashboard.

Important: Xero will never ask you to share your Stripe login details.

How we bill:

Fees for Stripe are deducted from the payments processed, and users with negative balances will have fees withdrawn from their attached bank account. Users can add funds to their Stripe balance to avoid negative balances.